The RFP: Managing the Process

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Core Competencies: Fiscal Management, Management, Planning
Originally presented on November 2, 2011
This is the archived version.

Program Description

College unions are always looking for ways to best serve their campus. Many times the answer is to lease space to a private operator who will bring expertise to campus and deliver services that might otherwise be difficult for the college union to deliver with its own staff, financial, and operational systems and resources. This online learning program provides an overview of the process that a college union administrator needs to follow to obtain the services of an experienced operator through a request for proposal (RFP) process that not only has the expertise to provide a given service, but is also willing, able, and excited to serving the campus population.

About the presenter

Bob Yecke is director of the Michigan League and Palmer Commons and serves as assistant director of University Unions at the University of Michigan–Ann Arbor. He leads the RFP process for the University Unions’ lease team for food and retail operations. Bob has a bachelor’s from the University of Wisconsin–LaCrosse and a master’s from Kansas State University. He began his college union career as a student building manager at UW–LaCrosse and worked at Northeastern Oklahoma University, Kansas State University, and University of Michigan–Flint before moving to the Ann Arbor campus in 1993.

Learning Outcomes

As a result of this program, participants will know about:

  • When to use an RFP
  • How to develop a process for an RFP
  • Utilize resources on campus to assist with the process

As a result of this program, participants will be able to:

  • Develop a RFP
  • Identify critical steps for administrating the RFP process
  • Develop criteria and components to be included in a RFP
  • Evaluate and select the best business partner to meet your campus needs


Updated March 30, 2015