Advancing Your Career Sessions - Laguna Niguel

Core Competencies: Communications, Fiscal Management, Human Resource Development, Intercultural Proficiency, Leadership, Management, Planning
November 27 – November 30, 2012
Dana Point, Calif.

Advancing Your Career sessions are designed to address some of the critical issues facing women in the higher education work environment. Designed to be more information rich and presentational in nature, these 90-minute sessions will stimulate your thinking and encourage you to action. There will be eight Advancing Your Career sessions divided into four blocks; each session will be presented twice so participants will have several opportunities to attend the programs in which they are most interested. A complete schedule will be available onsite; topics and presenters include the following: 

Difficult Conversations

Presented by Melanie Hawks  

How do you know when it's time to have that difficult conversation you've been putting off? How do you start a conversation about something that's hard to talk about? How can you manage differing perceptions and strong emotions productively? Whether you're asking for a raise from your boss, negotiating boundaries with a peer, or giving feedback to a less experienced coworker, a few simple tools can make your conversation easier and more productive.

In this session, participants will:

  • Recognize the barriers to engaging in difficult conversations
  • Assess personal readiness to engage in dialogue
  • Identify strategies for planning effective communication
  • Identify strategies for lowering defensiveness in others

Melanie Hawks is the learning and development manager at the University of Utah's J. Willard Marriott Library. She has 20 years of experience as a trainer and facilitator. She leads workshops for higher education professionals throughout the United States and Canada. Hawks has a master's degree in professional communication from Westminster College. She has authored the ACRL Active Guides on Life/Work Balance and Influencing without Authority.

Our Value, Our Values, and the Ask: The Art of Negotiation

Presented by Teri Bump  

It's all negotiable. Yet Babcock & Laschever’s research demonstrates that the majority of us don’t negotiate. We don’t even ask, and it's time for that to change. This fast-paced interactive session will quickly share why we fail to ask and then move to action with steps to determine what we want, how to ask for it, and how to support other women who ask. Every new position, every performance review, every award is now an opportunity to negotiate base salary, benefits, and other incentives that add to job satisfaction, improve quality of life, and provide financial security. So, get ready to ask early and often!

In this session, participants will:

  • Understand how to use their values to communicate their value to their organization
  • Identify a process for negotiation that can be adapted to personal style
  • Learn to ask!

Teri Bump is vice president of university relations and student development for American Campus Communities, the first publicly traded student housing REIT. Bump presents nationally on student affairs trends and issues and has delivered educational sessions at ACUHO-I, NACUBO, ACPA, NACAS, APPA, NIRSA, and NASPA. She is a frequent speaker at association regional and state conferences and is often asked to facilitate leadership workshops for student affairs retreats. Bump is currently an ACPA and NACAS Foundation Board trustee and serves on committees and/or boards for ACUHO-I, WACUHO, and NACUBO. She has also written for the ACUHO-I Talking Stick and NACAS Journal and participated in the ACUHO-I "21st Century Project." In 2007, Bump was awarded the ACUHO-I Corporate Friend Award for service to the association and accepted the Business Partner of the Year Award for American Campus Communities at the 2007 national NACAS conference.

Career Development and Caring for Your Career

Presented by Ellen Heffernan  

As you contemplate your next career move, you need to think about not only what the position might be, but also how to package and market yourself. It is important when considering a new job to do your due diligence to ensure that the position, the institutional culture, and your new supervisor fit your strengths and your passions. But long before you begin looking, you need to develop a clear understanding of who you are, what you stand for, and for what you want to be known. These form the basis of your personal brand.

From the moment you submit a resume for a position, you are a candidate for that position; how you assess the interview process, maximize your options, and negotiate to become the successful applicant are all topics in this presentation. You will also explore how to differentiate yourself from colleagues in the field and position yourself in the minds of others. The session will cover tactical strategies around using social media to build your brand, as well as onboarding to your new position to make your first 100 days successful.

In this session, participants will:

  • Develop strategies for next career steps
  • Define the right campus fit
  • Identify various career path opportunities
  • Develop strategies for creating, packaging, and communicating a personal brand

Ellen Heffernan is a partner of The Spelman & Johnson Group (SJG), a national retained executive search firm with a proven history filling leadership positions within higher education. Since its inception in 1991, SJG has assisted every type of higher education identify, recruit, and hire senior leadership. Heffernan received her bachelor's in economics and government from Smith College. She joined SJG in 1996, after a 10-year career in higher education that included positions in advancement at Smith College and the University of Massachusetts–Amherst. Heffernan speaks nationally to professionals in higher education on a variety of topics, including leadership development, professional development, effective recruiting processes, and onboarding. In addition to working on search assignments for her clients, Heffernan manages the firm's headquarters in Easthampton, Mass.

Go, Pop, and Fizz: Tools for Everyday Creativity and Innovation

Presented by Kathryn Deiss  

In this session, participants will learn practical methods and tools for increasing creativity in the workplace. Everyday creativity leads to better problem-solving, stronger decision-making, more unique services and innovations, increased collegiality, and easier paths to breakthrough thinking. The development of creative habits will also be explored. Be prepared to have fun and learn surprising things about the creative impulse and how it can make your workplace a more effective one!

In this session, participants will:

  • Experience and reflect upon your own natural creative impulses
  • Learn some breakthrough thinking tools
  • Have a greater understanding of the connection and difference between creativity and innovation
  • Learn a process to help others see the power of your ideas

Kathryn Deiss is the content strategist for ACRL as well as a freelance consultant. Deiss is a trainer, author, and presenter on topics such as creativity and innovation, change, leadership, coaching and mentoring, and organizational culture and learning. Deiss serves as a facilitator and consultant with a diverse group of academic library and technology units to facilitate organizational change, senior leadership team development, executive coaching, strategic planning, and developmental retreats. Her work is inspired by those seeking to create positive change in their organizations and in the world. Deiss received her bachelor's in sociology and art from Trinity University and her master's in library and information science from the University at Albany. She was born and raised in Mexico City, Mexico, and she is a painter by avocation.

Creating a Coaching Culture

Presented by Erin Fischer  

This session will demonstrate the difference between coaching and managing, and how to explore the benefits of effective coaching. Participants will take a feedback and satisfaction skills assessment that will assist them in thinking critically about the importance of feedback and will be given tools to help create a culture of feedback and satisfaction in their organizations. The impact of individual perceptions in coaching situations will be explored. Information sharing, case studies, and inventories will be used in this session's pedagogy.

In this session, participants will:

  • Define coaching
  • Identify the difference in behavior between a coach and a manager
  • Articulate occasions in which it is appropriate to coach and in which it is appropriate to manage
  • Give feedback in a coaching manner
  • Ask open, essence, and summary questions to guide others

As the program officer for The Leadership Institute, Erin Fischer serves as the primary leader in the area of training and development for the organization, providing management to ensure appropriate planning, execution, and administration of all training programs. Fischer started her career as a camp director and worked for the YMCA for four years before transitioning to Kiwanis International. At Kiwanis, Fischer served as a program director for the Kiwanis Key Leader program and was director of Circle K International, a global service organization serving college and university students around the world. She has had the opportunity to train youth and adults of all ages, from Hawaii to Brazil and everywhere in between. Fischer graduated from Indiana University with a degree in public relations.

Updated Oct. 29, 2012