25 Ideas to Transform You Customer Experience

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Core Competencies: Communications, Leadership, Marketing
Originally presented on June 29, 2016
This is the archived version.
Wayne State reopened a newly renovated student center and quickly had to improve their customer experience to match the beauty of the facility. From specialized signage to trash can placement, the WSU Student Center staff have looked for simple, cost-effective, and impactful ways to offer their customers the best experience possible. Learn what they implemented, and some small ways to transform the experiences of your customers and guests.

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Updated July 31, 2016