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Associate Director of Auxiliary Services

Responsibilities: Directs and coordinates the retail and/or auxiliary enterprises that support the educational, social, cultural, and recreational interests of the college or university that meet student needs and facilitate student development while generating revenue. Reports to the union director. Selects and trains management and support staff, and supervises the hiring and selection process for student employees. Coordinates and maintains standards of excellence for services. Monitors auxiliary service budgets. Provides direction for the planning and promotion of services and for the establishment of an ongoing program of customer service for students and professional development of support staff. Responsibilities may vary greatly from institution to institution depending on size of school, number of college union staff members, and the campus auxiliary services mission and model. Administrative responsibilities may include scheduling, budget control, inventory management, contract administration, and supervision of staff, graduate assistants, or student interns. May convene advisory boards for individual auxiliary services.

Special qualifications: Administrative ability. The ability to relate well to students; a commitment to the educational and revenue generating goals of auxiliary services. Knowledge of college union philosophy. An understanding of and the ability to apply student development and learning outcomes theories. An awareness of and commitment to the educational and cultural benefits of multiculturalism. Demonstrated ability in supervising student groups. The ability to relate the revenue-generating effort of auxiliary services to the total union operation. Willingness to work evenings and weekends as the job may require. Must possess organizational skills to manage simultaneous projects and supervisory responsibilities. Must have the ability to communicate effectively in both oral and written form.

Experience: A minimum of three years experience in budget preparation, accounting, or some related field is required. Supervisory experience required. Experience with contract negotiation preferred.

Education: A bachelor’s degree in business, accounting, or related field is required. Master's degree preferred.

Core competencies: Communication, Fiscal Management, Marketing, Management, Planning


Updated Jan. 20, 2013